Conflict Management Training

Crowther Mediation provides bespoke conflict management training packages to businesses and organisations.

An unmanaged conflict can very quickly escalate out of control, often resulting in loss of business or legal proceedings. Empowering employees within your organisation to effectively deal with conflict when it arises could save both time and costs.

Front line staff can often feel threatened or under attack when dealing with a complaint. Our raining provides them with the skills they need to manage their emotions in the face of conflict and diffuse the situation.

Our half day training packages can be done on site with groups of up to 30 participants.  This interactive course allows participants to practice their new found skills in role play scenarios.

We also provide a two hour webinar for up to 40 participants where delegates can learn the theory of conflict management and how to diffuse conflicts they are faced with.

All participants are also provided with a certificate confirming their attendance and completion of the course.

Our training courses are adapted to meet the individual needs of our clients so you can be sure to get the most out of your training.  For more information or to discuss your training requirements please contact directly.


Our training packages are delivered at a fixed rate and are not based on the number of delegates – giving your business the opportunity to provide cost effective staff training from as little as £13.75 per person.

Half day training – £900 plus VAT and travel expenses, including course materials and handouts.

2 hour webinar – £550 plus VAT.