Mediation Services in the UK

Where disputes end and conversations start…

Crowther Mediation specialises in civil, family and workplace mediation services and training in the UK

Why mediate?

Mediation helps to resolve disputes without lengthy court proceedings, giving you control over the outcome.

For families, mediation offers a supportive space to address divorce, finances, or child arrangements while reducing conflict and focusing on children’s needs.

For businesses, mediation helps repair relationships, avoid costly legal battles, and restore productivity.

Compared with going to court, mediation is:

More cost-effective – significantly less expensive than litigation.
Faster – most disputes are resolved in weeks rather than months or years.
Confidential – discussions remain private, unlike court hearings.
Flexible – sessions are tailored to your needs, and agreements can cover a wide range of issues.
Future-focused – helping families and organisations move on with clarity, fairness, and new beginnings.

Mediation empowers you to find solutions that work for everyone involved – saving time, money, and stress while preserving important relationships.

Online & In-Person Mediation Services

Whether you require mediation to help guide you through a divorce, or you require support on resolving a workplace dispute, we have the skills and experience to help families, individuals and companies find a resolution. Explore our Mediation services available in the North East in-person, or online throughout the UK.

Family Mediation

As an experienced Family Mediator that has helped families across the North East and UK, we are committed to providing a safe, controlled and professional environment, which allows separating or divorced couples to make decisions and make arrangements for the future.

Family Mediation Service

Workplace Mediation

Workplace disputes can be very costly and time consuming for management. They can also have a negative effect on employee relations and on the wider organisation. We can support you with a number of Workplace disputes for different situations. Learn more about how we can help.

Workplace Mediation Service

Civil & Commercial Mediation

Civil disputes come in a range of forms and can feel both stressful and daunting for those involved. Our expert Civil Mediators help clients negotiate their way through to settlement without the need for court intervention. We now offer a free small claims mediation service.

Civil & Commercial Mediation

Legally Guided Mediation

Our Legally Guided Mediation service provides an invaluable opportunity for clients to be supported through the process by their legal representatives. We spend time with you to ensure you have all of the necessary information to be able to make decisions about your future. Let us help you during what can be a difficult time.

Legally Guided Mediation

Child Inclusive Mediation

Crowther Mediation is committed to getting the Family Mediation process right for children. We want to obtain their views in the most appropriate way and empower them to share those views with their parents via the family mediator. We also provide ongoing care and support for the children and their whole family.

Child Inclusive Mediation

Conflict Management Training

Crowther Mediation provides bespoke conflict management training packages to businesses and organisations. Avoid an unmanaged conflict that can very quickly escalate out of control, often resulting in loss of business or legal proceedings, and engage with Crowther Mediation to offer training on how to handle these situations.

Conflict Management Training

Free Small Claims Mediation Service

Resolve your civil dispute without going to court.

Crowther Mediation now offers a FREE Small Claims Mediation Service, helping individuals and businesses resolve low-value civil and commercial disputes through confidential, impartial mediation.

If you’re involved in a dispute relating to unpaid invoices, breach of contract, faulty goods or services, neighbour issues or other small claims, our mediation clinic could help you reach a practical resolution without the time, cost and uncertainty of court proceedings.

Learn more

Accredited mediation training

Become an accredited mediator and advance your career in dispute resolution with our UK-based mediation training courses. We have built a solid reputation for delivering high-quality mediation training across Civil, Workplace and Family Mediation.

View all Mediation Training Courses >

Accredited Family Mediation Training Course

Our 40 hours family mediation training course is available for delegates looking both online or in-person training and upon successful completion you will be accredited by the Family Mediation Council.

Find out more

Accredited Civil & Commercial Mediation Training

Our five day Civil & Commercial Mediation training course has received the highest standard of accreditation from the Civil Mediation Council (CMC) in the UK and the International Mediation Institute (IMI). Available online or in-person

Find out more

Accredited Civil & Workplace Mediation Training

This 5 day Civil Mediation AND 1 day Workplace Mediation course gives delegates a dual qualification as a Civil Commercial Mediator AND a Workplace Mediator.

Find out more

Our Mediators

Located in the North East, but with a global presence, Crowther Mediation is committed to providing mediation services that are tailored to meet the unique requirements of our clients. We take pride in our reputation built on professionalism, expertise, and delivering exceptional service.

Meet the team

What our clients say

“Very impressed with the service, perfect balance of professionalism and friendliness. Judith done everything in her power to reach a resolution. Thank you for your efforts”
Shaun Welsh

“Lisa and Nicola are fantastic, so kind, sympathetic, understanding and just simply woinderful at listening. Ladies yous should be so proud of how amazing yous both are at your jobs.Thank you from the bottom of my heart. Michelle x”
Michelle Farrell

“I would highly recommend this service to anyone going through dificulties coming to an agreement. I was made to feel at ease and that someone was happy to take the wheel for a while”
Louise Deas

“Made to feel comfortable throughout the whole mediation process. The virtual meetings were brilliant. the team were great from start to finish.”
Rachel Isherwood

“Using Zoom is a fantastic way to mediate.Nicola was brilliant and made me feel at ease. Very professional service.”
Catherine

“First, I wanted to say thank you to Nicola (and team!) for a terrific course. It was very well put together and delivered. Nicola made the 8 days fly by, and her entertaining and informative presentation style was exceptional – thank you.”
Guy

“The 7 days have been excellent. I’ve enjoyed how the course is structured; bitesize learning mixed in with the practical side; making it easier to digest what is a huge amount of new information to consume. On a personal note your experience and delivery has also made it was it is, so thanks again Nicola.”
Steven

Latest mediation news

High Conflict Mediation Services from Crowther Mediation

Blog Family Mediation

09/07/2026

How much does Family Mediation cost in 2026?

If you're separating or divorcing, it's natural to wonder how much family mediation will cost before deciding how to move forward. In 2026, most people can expect to pay between…

Nicola Crowther

Divorce Mediation supported by Crowther Mediation

Blog Family Mediation

09/07/2026

How Mediation can help with Postnuptial and Prenuptial Agreements

When couples decide to marry or enter into a civil partnership, conversations about finances are rarely at the top of the list of romantic discussions. However, taking the time to…

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Blog Family Mediation

22/05/2026

Is Family Mediation a Good Career in the UK?

Family mediation is one of the most meaningful and in-demand areas within the mediation profession. With increasing pressure on UK courts and a growing preference for resolving disputes outside of…

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Our accreditations

Our Google Reviews

    
 
 
       Posted on Google  
   
   helen jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent, challenging and fast paced training with a really experienced trainer who definitely knew their stuff.  I really enjoyed everything about it and would highly recommend.
  
 
      Posted on Google  
   
   Aidan Lo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Crowther Mediation Foundation Training Course provides an excellent foundation for anyone wanting to start their mediation journey. The training is insightful, highly informative, and genuinely enjoyable. There is a strong balance between theory and hands-on practice, with plenty of practical exercises that build confidence and real-world skills.
  
 
      Posted on Google  
   
   L Roselli 
 
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant session! The mediator was very calm, balanced and working with different positions. He (the fella from Scotland/Newcastle, not sure if I can write his name) deserves a lot of credit. He clarified information and did a great job with a rigid stance, keeping the discussion constructive despite one entrenched position. Very much appreciated your effort!
  
 
      Posted on Google  
   
   Massimo Stocchi-Fontana 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently completed my mediation course with Crowther Mediation, and I cannot recommend them highly enough. From start to finish, the experience was truly outstanding.

The course itself was meticulously designed and delivered with real expertise. The content was comprehensive, practical, and immediately applicable, clearly built by people who understand both the theory and the reality of mediation practice. Every session was engaging, well structured, and left me feeling genuinely prepared to step into the field.

What really elevated this experience was the calibre of the teaching team. Nicola, Judith, and John are simply exceptional. Their collective knowledge is nothing short of spectacular. Decades of experience distilled into accessible, inspiring tuition. They created a supportive learning environment where questions were welcomed, and complex concepts were made clear through real world examples. Their passion for mediation is infectious, and their commitment to developing new practitioners is evident in everything they do.

Learning alongside fellow students who were equally engaged and motivated made the experience even more rewarding. The sense of community and shared purpose was palpable.

I am delighted to be continuing my mediation development with Nicola as my Professional Practice Consultant (PPC). Having that continuity with someone who knows my learning style and aspirations is invaluable.

If you are considering a career in mediation, Crowther Mediation should be your first choice. World class training, brilliant tutors, and genuine support for your ongoing development. Simply stunning.
  
 
      Posted on Google  
   
   James Lascelles 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent training by Nicola and the team for the FMC foundation mediation course. Highly recommended.
  
 
      Posted on Google  
   
   Lola Ade 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently completed this mediation training course and it exceeded every expectation I had. The trainers created an environment that felt both stretching and genuinely supportive, which made it easy to engage fully and build confidence as the days went on. It was full on but all worth it! Thank you !
  
 
      Posted on Google  
   
   Serena Pankhania Shah 
 
 
 
 Trustindex verifies that the original source of the review is Google. I trained with Crowther as a Family Mediator. They were attentive from beginning to end - answering questions initially about my eligibility, meeting virtually with me to ensure they were a good fit, and then following up post-training to ensure we were on the right track moving forward. They cultivated an amazing group together for training, seems they pick their candidates well and keep the group diverse. I appreciated that they insist we communicate as a group after training and will host events throughout our next few years for us to meet virtually and grow our network. The company stayed organized throughout training, the trainer, Nicola, was a fountain of knowledge and experience that made training interesting and fun. Would use them again for further training in the future!
  
 
      Posted on Google  
   
   dan theman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional! And quick to respond and act. Would highly recommend 👍
  
 
      Posted on Google  
   
   Elle Fox 
 
 
 
 Trustindex verifies that the original source of the review is Google. Crowther Mediation's training services are exceptional. Nicola Crowther is extremely professional, friendly, and welcoming which facilitated my learning significantly during the weeks training. The elements of mediation were broken down in a manner that made sense alongside plenty of time to practice the skills learned which ultimately assisted my passing of the course.
Besides the training, Nicola has been much support to me when navigating the industry as a newly qualified Mediator.
I would recommend Crowther Mediation to anyone who is interested in training to become a Mediator, thank you!

Starting conversations

Crowther Mediation is committed to getting the right results for our clients. We use our knowledge and empathy coupled with a robust and resilient approach to help families and individuals find resolution.

We have experience in dealing with a range of complex civil, family and workplace mediation cases and are proud of our track record in helping clients to identify the right solutions that help them move forward.