Civil and Commercial Mediation Services

Resolve commercial disputes quickly, confidentially and cost-effectively with an experienced commercial mediator in the UK.

Why Choose Crowther Mediation?

Businesses and individuals choose Crowther Mediation for our extensive legal expertise, thorough preparation and practical, impartial approach to resolving civil and commercial disputes.

Our accredited mediators combine legal expertise with a calm, impartial and pragmatic approach, creating an environment where difficult conversations can become productive negotiations. Every mediation is carefully prepared to ensure we understand the legal issues, commercial or personal priorities, and the wider context of the dispute before discussions begin.

We recognise that no two disputes are the same. Whether acting in commercial disagreements, property disputes, professional negligence claims or other civil matters, we tailor our approach to the circumstances of each case.

Speak to a civil & commercial mediator today

Civil and Commercial Mediation Services

We provide civil and commercial mediation for businesses, organisations and individuals involved in a wide range of disputes. Whether the disagreement relates to a contract, business relationship, property or professional services, mediation offers a confidential and practical way to explore settlement.

  • Company & Partnership
  • Contract Disputes
  • Professional Negligence
  • Intellectual Property
  • Construction, Development and Planning
  • Landlord & Tenant
  • Agricultural & Land Use
  • Regulatory & Public Sector
  • Boundary, Neighbour & Community Disputes
  • Personal Injury & Clinical Negligence
  • Consumer Disputes
  • Probate & Inheritance Act Claims
why family mediation

Benefits of Civil & Commercial Mediation

The benefits of Civil Mediation are wide-ranging and can help individuals to find a way forward without the need for court intervention. If you are wondering if Civil Mediation is right for you, take a look at some of the key benefits you can expect from the Civil & Commercial Mediation process. Learn more about how commercial mediation works in our latest guide.

1. Find a resolution as quickly as possible

Disputes are stressful, and swift resolution is key. Crowther Mediation works to schedule a session within two weeks of referral, based on availability.

2. Best hope of salvaging a relationship

Disputes are rarely intentional, and many clients at Crowther Mediation seek to preserve business, personal, or family relationships. Often, maintaining these connections matters more than the dispute itself.

3. Decisions are legally binding

For a successful mediation, decision-makers (e.g., Company Director or CEO) must be present to act on behalf of the litigants. Given the effort to assemble all parties and lawyers, it’s crucial to use the time wisely and ensure binding decisions. Decision-makers should have legal counsel present to draft agreements and provide advice throughout the process.

4. Convenient

At Crowther Mediation, we handle the details so you can focus on what matters. Our admin team coordinates scheduling, secures a venue if needed, and offers online civil mediation via video conferencing.

Our Civil & Commercial Mediation process

1. Initial Enquiry
Contact our team to discuss your dispute, the parties involved and whether mediation is the right option.

2. Preparation
We liaise with all parties, review relevant information and agree a mediation date and format, ensuring everyone is fully prepared.

3. Mediation Session
Your accredited mediator facilitates confidential discussions, helping parties explore the issues, identify common ground and negotiate towards a resolution. This can be done online or in-person within the North East.

4. Settlement
Where agreement is reached, the terms can be recorded in a legally binding settlement agreement where appropriate.

5. Moving Forward
If a full settlement isn’t achieved, mediation often narrows the issues in dispute, helping parties make informed decisions about the next steps.

Learn more about our civil and commercial mediation service by talking to a member of our team today.

Made to feel comfortable throughout the whole mediation process. The virtual meetings were brilliant. The team were great from start to finish

Rachel Isherwood

Brilliant session! The mediator was very calm, balanced and working with different positions. He deserves a lot of credit. He clarified information and did a great job with a rigid stance, keeping the discussion constructive despite one entrenched position. Very much appreciated your effort!

L Roselli

Very professional! And quick to respond and act. Would highly recommend.

Dan Theman

Civil Mediation Costs UK:

The following Civil Mediation service fee guidance is for reference purposes only. Formal confirmation of the actual fee will be forwarded upon receipt of an enquiry.

Free Small Claims Mediation Clinic UK

Small Claims Value Under £10,000.

Visit the Crowther Mediation Small Claims Free Civil Mediation page for details.

Other Disputes

Value of dispute less than £10,000.

£400 per party for a half day (4 hour) mediation.


Value of dispute less than £50,000 or straightforward non-monetary dispute

£750.00 per party


Value of dispute more than £50,000 or complex non-monetary dispute

£1,200.00 per party


The figures include all preparatory work and one day of mediation (9.30 am to 5pm) unless stated. Any part days will be charged at the full day rate unless agreed in advance. Additional time is charged at £200 per hour. If more than one day of mediation is required, subsequent days are charged at the quoted day rate. The above figures do not include expenses which are payable in addition as determined in advance and set out in the mediation agreement.

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Civil Mediation FAQs

What happens during mediation in a civil case?

During the session the parties (and their legal representatives) will be in separate rooms, whilst the role of the mediator is to go between the parties to facilitate a negotiation, reaching a resolution that works for both parties.

Who pays for mediation in a civil lawsuit?

Parties in mediation will share the costs of the mediator equally between them. This means both parties are equally invested in the mediation process and in finding a solution.

How can I prepare my client for Civil Mediation?

Managing client expectations is never easy and mediation is no exception.   Tell your client about the process. Reassure them they won’t have to be in the same room as their opponent and can even arrive at different times so they don’t need to bump into each other.  Sometimes, you can agree in advance they can bring someone along to support them (notwithstanding confidentiality).

What happens at the conclusion of mediation?

If a settlement is reached, it is expected the legal advisors present will draft a heads of agreement, amended contract, amended will etc there and then and all parties are expected to sign it. Making the decision legally binding.

Civil Mediation Guidance

BlogCivil MediationIs Civil and Workplace Mediation a Good Career in the UK?
22/05/2026

Is Civil and Workplace Mediation a Good Career in the UK?

Mediation is rapidly gaining recognition as a valuable and rewarding profession across the UK. As more individuals and businesses seek cost-effective and amicable ways to resolve disputes, the demand for…
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CMC Accreditation Explained

If you’re considering a career in mediation, understanding CMC accreditation is essential. At Crowther Mediation, we don’t just train mediators - we support you all the way through to accreditation…
commercial mediation disputeBlogCivil MediationWhat is Commercial Mediation? A Guide for UK Businesses
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What is Commercial Mediation? A Guide for UK Businesses

As legal costs rise and court schedules lengthen, UK businesses are increasingly turning to commercial mediation as a faster, more cost-effective way to resolve disputes. But what is civil and…

Other Mediation services

Workplace Mediation

Workplace disputes can be very costly and time consuming for management. They can also have a negative effect on employee relations and on the wider organisation.

Learn more about Workplace Mediation
Family Mediation | Crowther Mediation

Family Mediation

Family mediation is a voluntary process which allows separating or divorced couples to sit together around a table and have a discussion – not an argument – in a safe, controlled, professional environment.

Learn more about Family Mediation

Legally Guided Mediation

This advanced mediation model provides an invaluable opportunity for clients to be supported through the process by their legal representatives.

Learn more about Legally Guided Mediation