In-House Workplace Mediation Training

Our Certified In-house Workplace Mediation training course is aimed at HR professionals and line managers who find themselves dealing with disputes in the work place and would like to have the necessary skills to :

Identify conflict in the early stages
Diffuse high conflict situations
Address issues directly with staff
Explore options
Identify solutions

Workplace disputes can be very costly and time consuming for management. They can also have a negative effect on employee relations, and on the wider organisation.

Disputes between employees
Disputes between an employee and a manager
Bullying and harassment cases
Issues relating to sickness and absenteeism
Equal pay disputes

Workplace Mediation can help to resolve a dispute in a timely way that can be very beneficial for all concerned, and help to alleviate the following concerns;

Reduced staff morale
Increased stress for managers and staff leading to worsening sickness absence levels
A decrease in productivity
Damage an organisation’s reputation
Loss of talent and related recruitment costs
Deflection of management time away from business priorities
Development of a blame culture
Escalation to Employment Tribunal claims

Workplace Mediation Trainers

Trainers are available to you throughout the day to discuss any aspect of the course including practical difficulties. Crowther Mediation brings together leading knowledge in the field of Workplace Mediation training to ensure that each delegate understands the context and application of the core skills needed to become an excellent certified workplace mediator.

What to expect

The course creates a rich and stimulating environment with plenty of opportunities to interact with the course trainers and fellow delegates. Case study mediation exercises, group discussions and debriefing sessions enable you to practise the skills you have learned.

See all our Mediation Training courses in the UK

Why train with us?

Crowther Mediation have earned a reputation for excellence in dispute resolution. Our mediators have achieved incredible results in high profile, complex matters all over the world. We have also lobbied for changes in legislation in the UK, Greece, UAE and Pakistan. We have sat on the board of numerous organisations shaping the future of mediation and developing the mediation processes we use in various legal frameworks today.

Having taught mediation and dispute resolution globally, for a number of years, it made sense for us to develop our own Civil/ Workplace Mediation Foundation Training Course in 2020.

The course achieved instant recognition, becoming the fastest accredited course. It became clear to us, the mediation market had been waiting for this. The Crowther Mediation Foundation Training Course is delivered in universities in the UK, UAE and Europe.

Our trainers all have a wealth of experience in the field of mediation, and this is evidenced in the training they deliver. Delegates benefit from working with real life scenarios and trainers who have learned from their own experiences and are willing to share those experiences. Their knowledge and passion for mediation can be seen in the lectures they deliver and their anecdotal teachings.

Our accreditations

Our Google Reviews

    
 
 
       Posted on Google  
   
   helen jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent, challenging and fast paced training with a really experienced trainer who definitely knew their stuff.  I really enjoyed everything about it and would highly recommend.
  
 
      Posted on Google  
   
   Aidan Lo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Crowther Mediation Foundation Training Course provides an excellent foundation for anyone wanting to start their mediation journey. The training is insightful, highly informative, and genuinely enjoyable. There is a strong balance between theory and hands-on practice, with plenty of practical exercises that build confidence and real-world skills.
  
 
      Posted on Google  
   
   L Roselli 
 
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant session! The mediator was very calm, balanced and working with different positions. He (the fella from Scotland/Newcastle, not sure if I can write his name) deserves a lot of credit. He clarified information and did a great job with a rigid stance, keeping the discussion constructive despite one entrenched position. Very much appreciated your effort!
  
 
      Posted on Google  
   
   Massimo Stocchi-Fontana 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently completed my mediation course with Crowther Mediation, and I cannot recommend them highly enough. From start to finish, the experience was truly outstanding.

The course itself was meticulously designed and delivered with real expertise. The content was comprehensive, practical, and immediately applicable, clearly built by people who understand both the theory and the reality of mediation practice. Every session was engaging, well structured, and left me feeling genuinely prepared to step into the field.

What really elevated this experience was the calibre of the teaching team. Nicola, Judith, and John are simply exceptional. Their collective knowledge is nothing short of spectacular. Decades of experience distilled into accessible, inspiring tuition. They created a supportive learning environment where questions were welcomed, and complex concepts were made clear through real world examples. Their passion for mediation is infectious, and their commitment to developing new practitioners is evident in everything they do.

Learning alongside fellow students who were equally engaged and motivated made the experience even more rewarding. The sense of community and shared purpose was palpable.

I am delighted to be continuing my mediation development with Nicola as my Professional Practice Consultant (PPC). Having that continuity with someone who knows my learning style and aspirations is invaluable.

If you are considering a career in mediation, Crowther Mediation should be your first choice. World class training, brilliant tutors, and genuine support for your ongoing development. Simply stunning.
  
 
      Posted on Google  
   
   James Lascelles 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent training by Nicola and the team for the FMC foundation mediation course. Highly recommended.
  
 
      Posted on Google  
   
   Lola Ade 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently completed this mediation training course and it exceeded every expectation I had. The trainers created an environment that felt both stretching and genuinely supportive, which made it easy to engage fully and build confidence as the days went on. It was full on but all worth it! Thank you !
  
 
      Posted on Google  
   
   Serena Pankhania Shah 
 
 
 
 Trustindex verifies that the original source of the review is Google. I trained with Crowther as a Family Mediator. They were attentive from beginning to end - answering questions initially about my eligibility, meeting virtually with me to ensure they were a good fit, and then following up post-training to ensure we were on the right track moving forward. They cultivated an amazing group together for training, seems they pick their candidates well and keep the group diverse. I appreciated that they insist we communicate as a group after training and will host events throughout our next few years for us to meet virtually and grow our network. The company stayed organized throughout training, the trainer, Nicola, was a fountain of knowledge and experience that made training interesting and fun. Would use them again for further training in the future!
  
 
      Posted on Google  
   
   dan theman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional! And quick to respond and act. Would highly recommend 👍
  
 
      Posted on Google  
   
   Elle Fox 
 
 
 
 Trustindex verifies that the original source of the review is Google. Crowther Mediation's training services are exceptional. Nicola Crowther is extremely professional, friendly, and welcoming which facilitated my learning significantly during the weeks training. The elements of mediation were broken down in a manner that made sense alongside plenty of time to practice the skills learned which ultimately assisted my passing of the course.
Besides the training, Nicola has been much support to me when navigating the industry as a newly qualified Mediator.
I would recommend Crowther Mediation to anyone who is interested in training to become a Mediator, thank you!